Connect your mailbox

Two providers are supported: Gmail and Outlook. They are the two the connection is ready for; other email services cannot be connected yet.

What the connection does

You authorise Standards to read your mailbox with your provider. Your messages then become readable in your workspace, searchable alongside the rest, and readable by your agents.

Syncing continues after the first pass. A message received this morning is there this morning, with nothing to do on your side.

What it does not do

It moves nothing. Your messages stay with your provider, and Standards keeps a usable copy. Disconnecting the account does not delete your mailbox.

It changes nothing about the client you already use. You carry on writing from Gmail or Outlook if you prefer.

Your password is never asked for

Authorisation goes through your provider, on its own pages. It issues Standards an access token, revocable, limited to what was granted.

In practice: your password never passes through Standards and is never stored there. And you can cut off access without changing that password.

Cutting off access

Two routes, both of them valid.

From Standards, you disconnect the account. From your provider's security settings, you revoke the authorisation granted to Standards.

The second is the right reflex when you leave an organisation or when you have a doubt: it does not depend on the access you still have to the workspace.

Before connecting a shared mailbox

A connected mailbox becomes readable by the people who have access to the workspace, within the limits of their permissions, and by the agents working for them.